Whether your staff needs supplemental training or you’re dealing with a complex treatment challenge, the WaterPros Technical Support team from U.S. Water Industrial Group, LLC will quickly get your Water or Water Reclamation Plant (WRP) back on track to regulatory compliance. Recognized as regional and national experts, our team has the published credentials and proven expertise to get the job done.
By partnering with our focused and experienced water and wastewater reclamation gurus, we’ll help you to reduce operating, maintenance and overhead costs, ensure consistent water quality and quantity, establish process integrity, achieve consistent regulatory compliance, gain resource utilization efficiency, and mitigate operational risk. We covet continuing work with happy and appreciative customers, so we’ll always strive to exceed your expectations.
With experience that spans a variety of treatment technologies and systems, our WaterPros provide a wide range of technical support services across an impressive list of core competencies.
We’ll mix and match these standard service packages to tailor a no-nonsense Statement of Work that satisfies your unique business needs.
We’ll evaluate all facets of your treatment process by reviewing your staffing levels, plant performance, chemical utilization and management, and regulatory compliance and deliver a thorough report that identifies deficiencies and prescribes effective remedies. Follow-up visits will gauge progress made towards benchmarks.
Routine operating parameters will be evaluated against Proven Control Strategies (PCS) to develop long term Key Performance Indicators (KPIs) that are tied to compliance and cost efficiencies. The actionable business intelligence encapsulated within KPIs will predict future performance and help anticipate upsets. When teamed with our prescribed mitigation plans, you’ll be able to quickly act before an exceedance and avoid fines and other costly recovery expenses.
We’ll review your people, processes, and equipment to deliver a comprehensive Operations and Maintenance (O&M) Manual or streamline your regulatory reporting process so you can submit accurate and timely SPDES and DMR reports. We can also offer industrial pre-treatment assistance and advocate for permit sampling reduction and permit renewals.
Our skilled educators will develop a curriculum that improves the knowledgebase of your staff on water and wastewater treatment principles and process specific topics such as:
With remote access or scheduled data deliveries, our experts will analyze trends and enhance your operational efficiency with recurring consultations and mentoring. When parameters deviate from treatment process norms, we’ll recommend benchtop testing, prescribe a treatability plan, or collaborate with process engineer specialists so operations revert to applicable benchmarks.
We’ll evaluate your Quality Assurance (QA) and Quality Control (QC) procedures, conduct a complete laboratory audit and then collaborate with you to develop policies and protocols that will streamline and standardize your testing processes and guarantee accuracy.
By leveraging their full-scope proficiencies, our team has delivered effective solutions to complex challenges for hundreds of Water & Water Reclamation clients in many industries and sectors like municipal, industrial, and food & beverage, landfill leachate, chemical, pharmaceutical and advanced technology. Here are just a few examples:
Expert troubleshooting solved issues that prevented efficient solids settling and removal in a 1970’s era aerobic system. The developed process control strategy reduced effluent violations, predicted process upsets, and provided staff with troubleshooting guidance. Effective training and mentoring resulted in two site operators attaining their Wastewater Operator license.
Our experts prepared a comprehensive O&M Plan for a 2 MGD wastewater treatment plant consisting of rotary screen, pH adjustment, dissolved air flotation, and biological treatment with nitrogen removal (nitrification and denitrification). Documenting the entire treatment process, the plan comprised a multitude of documents including an O&M Manual, Standard Operating Procedures (SOP), Health & Safety Plan (HASP), Maintenance Plan, and Lock-Out / Tag-Out (LOTO) procedures.
Landfill leachate treatment facility began experiencing extraordinary amounts of EPS production causing premature fouling of UF membranes. Analytical tests consisting of qPCR analysis and ATP determinations isolated the problem to a unique bacterial species. Our experts found that proper SRT and micro-nutrient control resolved the issue in short time and membrane performance recovered to as-new conditions.
Our WaterPros have been distinguished by their peers and recognized for their impressive, repeated successes.
Two-time (2011, 2017) first place Clean Water Award
Two-time (2013, 2014) Industrial Plant of the Year and 2012 Recognition for Industrial Pre-Treatment Program Compliance
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Mr. DeOrio is the Technical Director for U.S. Water Industrial Group, LLC and has over 37 years of experience in every area of sanitary wastewater collection and treatment. A distinguished expert in the field and head of the technical support group, Frank leads a team of licensed treatment processing experts who provide a vast array of support services that always puts the client's needs at the center.